Last updated 26 September 2026. Coplanar AI Pty Ltd (“we”) operates pichho.com and the Pichho product.
Coplanar AI Pty Ltd is a software company based in Melbourne, Australia. Contact: hello@pichho.com.
If you email us or use the contact form, we receive your name, email, company, and message. If you use Pichho, we process account data and the content you put in a workspace so we can provide the service.
We use personal information to reply to you, operate Pichho, improve the product, and meet legal duties. We do not sell personal information.
We use subprocessors for hosting, email, and analytics. They only process data on our instructions. We may disclose information if required by law.
Enquiry email is kept as long as needed to handle the conversation. Product data is kept while the account is active, then deleted or anonymised after a reasonable period unless law requires longer.
You may ask for access, correction, or deletion of personal information we hold. Australian privacy law applies. You may complain to the OAIC if you are not satisfied with our response.
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